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Políticas de cancelación o modificaciones

24 horas antes: Reembolso completo o posibilidad de reagendar.
12 horas antes: Reembolso del 50% del valor total de la cancha.
4 horas antes: No habrá reembolso, pero se podrá reprogramar la reserva.
Menos de 4 horas o inasistencia: No habrá reembolso ni posibilidad de reprogramación.

Casos Especiales

Si el partido no puede llevarse a cabo por causas de fuerza mayor como fallas en las instalaciones o tormentas eléctricas, se ofrecerá la opción de reagendar.
Las reprogramaciones debe agendarse dentro de los 10 días siguientes a la fecha original y estarán sujetas a disponibilidad.

Proceso de Cancelación y Reembolso

Las cancelaciones deben realizarse a través del mismo canal utilizado para la reserva.
Para que la cancelación sea efectiva, el usuario deberá recibir un comprobante de cancelación emitido por el club.
Los reembolsos se procesarán utilizando el mismo método de pago empleado en la reserva y pueden tardar entre 7 y 10 días hábiles en reflejarse en la cuenta del cliente.

Derechos del Club

El club se reserva el derecho de cancelar o modificar reservas en caso de imprevistos operativos o de fuerza mayor.

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